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The Tough Economy, Technology, and Learning Covered in December Webinars

Webjunction - Tue, 11/18/2008 - 00:36

Interested in learning how to create local history documentaries to share online? Want to understand how libraries can better serve bilingual children? Curious how to create a laptop lab or how to improve your skills as a learning professional? Want to develop strategies to help your library plan for change in the tough economic times ahead?

Then register for one, or all, of the great WebJunction webinars lined up for December.

View all events here:
http://evanced.info/webjunction/evanced/eventcalendar.asp

Times listed in Central Time Zone.

Bite-size Digital History
Date: Wednesday, December 03, 2008
Start Time: 10:00 AM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1509

Town Hall: Focus on Tough Economic Times
Date: Thursday, December 04, 2008
Start Time: 12:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1538

Libraries and the Bilingual Child: Understanding Issues of Language Acquisition
Date: Monday, December 08, 2008
Start Time: 12:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1545

Laptop Labs: Creating, Maintaining, and Using Them (MaintainIT)
Date: Tuesday, December 9, 2008
Start time: 1:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1544

Top 10 Tips for Effective Application Training in the Virtual Classroom
Date: Wednesday, December 10, 2008
Start Time: 2:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1533

Learning for Learning Professionals: Competencies, Strategies and Resources (CLENERT)
Date: Thursday, December 11, 2008
Start Time: 1:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1546

Town Hall: Focus on Tough Economic Times
Date: Friday, December 12, 2008
Start Time: 1:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1539

Town Hall: Focus on Tough Economic Times
Date: Thursday, December 18, 2008
Start Time: 2:00 PM
Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1540

Categories: My category

Upcoming Webinar: Latinos and Public Library Perceptions Webinar

Webjunction - Fri, 11/14/2008 - 05:39

The Latinos and Public Library Perceptions Webinar scheduled for last month has been rescheduled for next Tuesday, November 18th.  Join us to learn about WebJunction’s recent partnership with the Tomás Rivera Policy Institute (TRPI) to survey more than 2,800 Latinos about library use and perceptions.

Report authors Harry Pachon, Ph.D., President Tomás Rivera Policy Institute and Ed Flores, doctoral student and Tomás Rivera Policy Institute Research Fellow will discuss the report’s findings and recommendations.

Webinar details:

Latinos and Public Library Perceptions
When: November 18, 2008, 12:00 PM Central
Register for this webinar

Categories: My category

Fresh Hot Topics on WJ

Webjunction - Thu, 11/13/2008 - 17:50

WebJunction.org/hot has been refreshed with the latest Hot Topics from across the site. Some of the top items this month include:

Your new resources and discussions keep popping up all over WebJunction. Make a note to regularly check webjunction.org/hot so you can keep up with—and share—the freshest and hottest in the WJ community.

Categories: My category

Guest webinar presenter Michael Leach shares his expertise

Webjunction - Tue, 11/11/2008 - 21:42

In his first webinar, Visual Design: Theory & Best Practices for Library Websites, guest presenter Michael Leach of Harvard’s Cabot Library and Simmons College presented basic concepts of visual design for library websites. In his second webinar, Branding Libraries and their Services, he covered aspects of branding, particularly in the online environment, for libraries.

He did a wonderful job of bringing these general concepts into a sharper focus, providing lots of good, and not so good, examples from real libraries. Participants learned and shared about what makes a good brand. My favorite tip was shared by one attendee who said “My rule of thumb is to be able to recreate it [the brand] in cake icing. Of course that was before digital photos on cakes!” 

We were thrilled to have Michael present two webinars for us. Let him know what you thought by commenting on his WebJunction profile or on the webinar archive pages.

 

Categories: My category

The Living Library - What’s your prejudice?

Webjunction - Mon, 11/10/2008 - 23:25

A powerful and provocative new program that was first presented in Denmark in 2000 and has been replicated internationally finally arrived in the United States last month. In October the Bainbridge Island branch of the Kitsap Regional Library System in Washington State and the Santa Monica Public Library in Los Angeles County, California both presented the Living Library program to their patrons.

The Living Library is an innovative project designed to promote dialogue and reduce prejudices. It gives patrons the opportunity to speak informally with “people on loan” in order to challenge stereotypes and prejudices in a very personal and positive manner. These “living books” represent a wide range of ages, genders and cultural background and can be “checked out” by patrons for one-to-one or group discussions.

For example, the Bainbridge Island living books covered such diverse topics as life as a quadriplegic, a female police officer, a young gay man and an atheist, and the 14 Santa Monica Library “books” included a former homeless woman, two Buddhists, a raw-food expert, a feminist and a nudist (clothed). Both events were very well-received and each drew in over a hundred participants.

For more information about the Living Library program, see their website at http://living-library.org. Also check out articles in Library Journal and the Seattle Post-Intelligencer and on MSNBC.com, and listen to an interview from KUOW, the Pacific Northwest’s NPR affiliate.

Categories: My category

Passport to Learning

Webjunction - Mon, 11/10/2008 - 23:19

I got my library passport stamped this weekend at the International District/Chinatown Branch of Seattle Public Library. SPL has handed out passports with all 27 library locations represented, to celebrate the successful completion of the Library’s 10-year building program, Libraries for All. Patrons who get a stamp from all the libraries by January will have a really cool passport with 27 unique stamps and get entered into a drawing for a prize. The architect of my local branch even created a special additional stamp for the celebration. There are groups, like the hiking Mountaineers, who are working together to visit every branch, passports in hand.

Not only do I love the serendipitous discovery of stuff on the shelf at another branch (eg. after Sunday’s find, I now have a new favorite movie Waitress), I’m a big fan of passports and stamps. At school, my kids have been doing the Passport Geography Club, another fine example of motivational learning. And I know that there are summer reading programs for all ages all over the place, but I’ve been thinking…

Why don’t we use a similar motivational effort to encourage folks to explore libraries and learning in other ways? What about a “Reading Passport” with sections for different disciplines or literature from different periods? What about one with a section to stamp if you were a part of a discussion about a book or if you did an impromptu book talk on the bus? And how cool would it be if we got to the point where people would include their library passport credentials on their resume or as a part of their political campaigns?

Categories: My category

And now, back to “your library in today’s economy”

Webjunction - Wed, 11/05/2008 - 22:44

I know, it’s a solemn reminder for the day after, but I wanted to check in with folks who were hoping for the passage of library bonds yesterday.

I’ve heard both good news and bad about library bonds passing. I’m hoping folks will share their stories here as a comment or in a WJ discussion. Because we’re getting ready to launch our Virtual Town Hall in December these types of conversations will also be useful in helping the WJ community build a solid foundation for the series.

Virtual Town Hall: Focus on Tough Economic Times

This December, WebJunction is hosting a series of three webinars on the topic of Libraries in Tough Economic Times. Join us in a new Virtual Town Hall format designed engage all attendees with questions, brainstorms, stories, and to collect practical strategies. We’ve picked 3 different days and times to accommodate as many schedules as possible, but you’re encouraged to join us for as many of the sessions as you are able.

I’ve started a Town Hall discussion to get the conversation rolling and to get input as we decide on topics for focus. I think that library bonds are certainly worthy of focus. Other ideas include:

  • library budgets
  • library closures
  • staffing cuts
  • and new patron needs in tough times.

Please plan on bringing your questions and strategies to the events. All attendees will be encouraged to participate, but if you’ve got something meaty to share, let us know so we can get your slides or pictures into the Virtual Town Hall before the session begins.

I’ve been itchin’ to use the Wimba Classroom for more informal virtual gatherings like this and look forward to the series. With your participation, we as a community can begin to tackle many of the challenges that lie ahead for our libraries.

Categories: My category

A letter to your future self

Webjunction - Wed, 11/05/2008 - 18:46

Yesterday was a big day: we elected a new president, after a long, heated, powerful campaign season. Based on the intense public discourse during the past year, we can assume that people are experiencing everything from euphoria to despair. My pre-dawn idea this morning was: We should write a letter to our future self, to describe our thoughts or feelings today, and then compare them to how we feel at some point in the future after the rhetoric and hypotheticals have been replaced by tangible experiences. There is a very cool little website that allows you to do just that: www.futureme.org. You simply write an email to yourself, and postdate it to the day and year of your choosing, and you’ll find it in your in-box on that date. ta da.

Categories: My category

Avoiding podium panic: One presenter’s cheat sheet

Webjunction - Tue, 11/04/2008 - 03:16

A big thanks to Chrystie for including me in the LITA 08 Design for Participation program. It was a great way to get my presentation feet wet with WebJunction.

As I was working on my slides for the program, I flashed back to a library-school instruction course assignment that tricked me into evaluating various presenters and presentation styles.

A byproduct of that work was a collection of rules and or tips I compiled and shared with the class.  It was a good exercise then—anything that keeps me from being the dork at the podium is a good thing—and it keeps on giving; I’ve used the work to prepare for many presentations since (thanks, Mike!).

You probably have some similar guidelines or tips you use (please share!); here are a few that have worked for me:

  1. Text is boring. Animations are distracting. A middle ground can be images that evoke concepts and text used as graphical elements. Of course, that didn’t stop me from including a some boring text and a few animations in my last deck (which is why this tip #1. Maybe I’ll remember to do better next time).
  2. Like Elvis, keep your slides everywhere (in the cloud, on a flash drive, on your phone, on a friends phone. Whatever it takes). There’s nothing like that feeling of panic when your machine won’t come out of hibernation right before your presentation.
  3. Notes are optional. Or not. My actual need for a ginormous, tree-killing stack of 3×5 cards is inverse to the amount of time I spend creating them.
  4. The AV guy is your new BFF. My cord-plugging/key-toggling skills can go head-to-head with anyone in the high school AV club. But that doesn’t mean I have to get down on the conference room floor in a suit if a paid professional is willing to help.
  5. Bring a drink. Your hosts may not have liquid refreshment and that’s when you’ll, cough, cough, need it. (Water. Not vodka, at least not until after. See note #8)
  6. Inverse Time Syndrome: A fear of not filling my time makes me go faster. Worry about going over? I normally do. Fight this through preparation (see rule #3.)
  7. Alternative tools can be nutty fun. Whiteboard? Wii? Video? Flickr? Nothing but your soothing voice? Sometimes PowerPoint or Keynote is the only acceptable choice. Occasionally, though, you’ll have an opportunity to try something new. It’s all about knowing your audience.

    For example, I had this wacky idea to chuck the slides and project our scribble and doodle-filled notes from a yellow legal pad. To me it was a metaphor for the WJ brainstorming activities we described in the talk. Chrystie, knowing the audience, thankfully threw down some veto power on that one.

  8. Have fun from the start! By the end of the talk I’m normally pretty loose and enjoying myself. I really need to to remember this so I can enjoy things from the the first slide (But whatever you do, don’t go all rogue on Rule #5 as shortcut. It will go badly.)
  9. Watch good presenters present. Meld their ideas to create your own style. Al Gore and Steve Jobs come to mind as true podium gurus.  You don’t have to be a fan of these folks to admit they know their way around a slide deck. My personal favorite? Lawrence Lessig. In fact, just remembering some of the magic he worked in Seattle last year with a single word on a black slide makes me giddy. Ahhh…

Those are just a few of my go-to reminders. I’m sure I’m missing a some. Do you have any presentation tips or rules? Please share them with the community!

Categories: My category

Lead: it’s the new fast-follow

Webjunction - Sun, 11/02/2008 - 22:47

I’m struck today by Seth Godin’s blog last week about leadership as a marketing strategy.

What works is leading. Leading a (relatively) small group of people. Taking them somewhere they’d like to go. Connecting them to one another…Go down the list of online success stories. The big winners are organizations that give tribes of people a platform to connect. Go down the list of fashion businesses or business to business organizations. Same thing. Charities, too. Churches, certainly…People want to connect. They want you to do the connecting.

Is your library positioned to lead your community in this desire to connect? Is this something we can do better than other community-based organizations?

Librarians sometimes lament our lack of resources and our lack of ability to be on the leading edge of the information industry. That’s fine. If we turn the information industry upside down and think about it from an intimate, local perspective, does that make it easier to imagine us leading this charge? And what would that do to our brand?

Categories: My category

Whatcha wearing today?

Webjunction - Fri, 10/31/2008 - 19:34

There isn’t a whole lot of visible Halloween spirit at the WebJunction offices today. No one dressed up and there isn’t a jack-o-lantern in sight. (Does it count that we all wore Hawaiian shirts and hula skirts last week as part of our team retreat?) So I was delighted to see Mary Beth Sancomb-Moran post to the St. Jerry’s Virtual Scriptorium discussion forum a great photo of herself and colleagues in costume today.

I was also led to this more librarian in-joke costume. Sheesh, good thing it was the concise AACR2!

Can you match that? Show us what you got.

Categories: My category

AL Access for All

Webjunction - Fri, 10/31/2008 - 18:49

In case you missed the news, American Libraries, ALA’s monthly publication and American Libraries Direct, its companion weekly e-newsletter are now open to all via the web. The resources were formally accessible only to those with an ALA membership. AL Direct is a real gem, always packed with timely news and reminders. This week’s edition reminded me to highlight these two opportunities:

You’ve got one week (November 7) to submit valuable input to the Public Library Funding and Technology Access Study. Data from the library internet survey will be used for peer comparison, budget requests, media outreach, and testimony before legislative bodies.

And I mentioned this a few weeks ago, but now is the time to apply for a $3000 grant for your 2009 National Library Week efforts. The deadline for the Scholastic Library Publishing National Library Week Grant has been extended to November 14.

Categories: My category

Why Public Libraries Close Webinar

Webjunction - Fri, 10/31/2008 - 00:14

We are very excited to be hosting a webinar on November 13 at 12 PM Pacific/3 PM Eastern with the principal investigators of the study Why Public Libraries Close.

If you are interested in understanding why libraries close, preventing library closure, or how GIS can be used in library research, then this webinar is for you. We’ll be covering results from the study, guidelines for your library to follow to prevent closure, as well as open the floor for you to ask questions.

Register for the webinar here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1532

This webinar is the kick-off to WebJunction’s winter focus on economic tough times. Stay tuned to hear more about additional resources and programming to help you and your library weather the financial storms.

Picture courtesy of Christie Koontz. City of Salinas, 2005.

Categories: My category

Farewell Joe

Webjunction - Wed, 10/29/2008 - 21:17

Back in August when the WJ team was busy launching our new site, we neglected to mark the departure of an important member of our team, Joe Anderson. 

Joe joined the WebJunction team right after the launch of the original WJ site in May 2003. In his early days he served as the site’s content manager. He wrote original content, crafted the early version of our newsletter, Crossroads, and pulled together useful resources and links for our monthly focus. He even started BlogJunction.

In 2006, Joe led a site refresh of WJ that overhauled the look and feel of the site. Over the past 18 months, Joe played a critical role in selecting, integrating, and implementing the current WJ platform tools. In addition to his leadership and technical implementation skills, WebJunction also benefited from his musical talent and humor.  Joe has a unique ability to rewrite song lyrics to poke fun at office life, technology, - you name it.  For example, while we were testing out a new version of WJ in what had been dubbed “The Sandbox”, Joe penned a song to the tune of “Mr. Sandman” that had us all in stitches.

Joe will be missed but luckily he isn’t going far. He will be just up the street from WJ, implementing cool online technologies with Forum One Communications. We wish him the best!

Categories: My category

WJ and the Fall Conference Circuit

Webjunction - Tue, 10/28/2008 - 23:35

Lots of Wj staffers have been out there on the road this month presenting on a wide variety of subjects. Some sessions have been WJ-centric and others related to specific Libraryland topics outside of just WebJunctionland.  And while it isn’t the same as being there, we do have a couple little goodies from our sessions to share.

For starters, you can see several presentations (or at least truncated version of them) on this page:

Here is a link to the “text-y” part of the “Ubiquitous Computing and Library Features” session the Chris Peters (from Maintain IT) and I did at Internet Librarian.  MaintainIT blogged the session here as well. Here is a picture of Chris and I working on this presentation. If you look closely you will see that Chris is pounding on the computer. Don’t worry, we got it all worked out by the time we gave the presentation.

I also did a session at the LITA Forum last week in Cincinnati and while copyright says “Don’t you put that entire presentation on the web, Mister!”, I did put together a little snippet which gets to the point of why we all work so hard, why our jobs are so important and why we are generally filled with what an especially endearing friend of mine likes to call “awesomesauce”.

If we didn’t see you at any of the myriad “Fall Conference Season” events out there in Libraryland, watch out! We’ll likely be bumping into you some time soon (and we promise it won’t make you want to bang on your computer too hard).

Categories: My category

From Branding to Library Closures, Learn and Share at November’s Webinars

Webjunction - Tue, 10/28/2008 - 22:02

WebJunction webinars provide not only a free opportunity to learn something new, but also a chance to interact with other attendees and share your own expertise. A diverse set of offerings is scheduled for November.

Are you interested in:

  • marketing your library services through the library brand,
  • extending your library service hours with “24/7″ digital tutorials,
  • learning how to build a technology team,
  • better understanding your library’s role in the community, or
  • learning why libraries close and what you can do to prevent your own library closure?

You can learn more about all these topics in WebJunction’s November lineup of free webinars.

Branding Libraries and Their Services

We are surrounded by brands in our world—visual representations of a manufactured good or some service that allows a customer/user/patron to quickly identify the product/service. If someone says, “Golden arches,” you immediately think of a certain fast food restaurant. Any business or service can brand itself, for marketing and publicity purposes. But what is a brand? How are they created? What benefits do brands offer? What are the challenges facing a branding project? Can libraries effectively brand themselves and their services? If so, how? Join Michael Leach as he answers these and other questions, while providing a solid framework and background on what brands are and how they work.

Register here: http://evanced.info/webjunction/evanced/attendance.asp?ID=1527

Go Team! Quick Tips to Help You Build a Technology Team in Your Library (MaintainIT)

Join MaintainIT’s Brenda Hough as she interviews Michelle Foster for “Go Team! Quick Tips to help you build a technology team in your library”. Michelle is IT Manager for the Boone County Public Library in Kentucky. This fast-paced and interactive session will introduce the idea of technology teams and libraries. Hear what Michelle has done, share your experiences, and think about what you might want to do in the future. Take 30 minutes out of your day to learn from the experiences of others and get something started. This is a part of the MaintainIT Cookbook webinar series where contributors to the Cookbooks share their insights, their secrets, and what you can do to get started with projects like theirs.

Register here: http://evanced.info/webjunction/evanced/attendance.asp?ID=1531

24/7 Librarianship: Reaching Patrons With Digital Tutorials

Join guest speaker Marcia Dority Baker of Schmid Law Library, University of Nebraska College of Law as she explains how libraries can use digital tutorials to reach customers around the clock. She will discuss how digital tutorials can support learning and instruction as well as provide access to information and educational resources to customers when the doors of the library are closed.

We will explore: what is a digital tutorial, how libraries can use digital tutorials, help brain-storm ideas on how all types of libraries could be creative with limited budget and staff resources, and include tips on free video software librarians could use to get started.

Register here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1510

Rural Webinar: Your Library’s Role in Your Community

WebJunction and The Association for Rural and Small Libraries presents a free hour-long webinar focused on a topic important to the work of sustaining Rural and Small libraries. This session completes our 2008 focus on trustees and boards. Jim Connor and Pat Fisher will focus on assessing your library’s role in your community—and how to move from the fringe to the bulls-eye.

Register here: http://evanced.info/webjunction/evanced/attendance.asp?ID=1512

Why Public Libraries Close

Join Dr. Christie Koontz, of Florida State University, for an one-hour webinar where she will discuss Why Public Libraries Close, a report she co-authored based on the first systematic nationwide study on the impact of public library closures and facility location. Using staff interviews and demographics analysis using geographic information systems (GIS), the study analyzed impact on library users and potential markets. Koontz will discuss national trends identified during the period of the study as well as guidelines developed that provide recommendations for libraries to prevent closure, measure impact on patrons, and where new library facilities should be opened.

Register here: http://evanced.info/webjunction/evanced/attendance.asp?ID=1532

Categories: My category

MaintainIT Cookbook Webinars

Webjunction - Tue, 10/28/2008 - 21:53

The next MaintainIT Cookbook Planning for Success will be coming soon to WebJunction and this week there are some great webinar opportunities to sneak a peek at what’s to come.

Wednesday October 29

Gaming in Libraries 11 am Pacific: Lori Reed will be facilitating a one-hour follow up webinar to this month’s 30 minute WJ/MaintainIT session about Gaming in Libraries. You can view the archive for the earlier session here and join her tomorrow when she’ll share a sneak peek at the Planning for Success which includes a chapter on gaming. Whether you are a gaming pro or novice please join in and contribute to the discussion. The more people who attend and share–the richer the learning experience will be for all.

Tasty Tidbits from the New MaintainIT Cookbook: A Free Introductory Webinar
20 Samples in 20 Minutes:

9:30am-9:50am Pacific Register
10:00am-10:20am Pacific Register

Thursday October 30

Recycling and Refurbishing Old Computers: A Free Webinar for Libraries
9:00am-10:00am Pacific Register
1:00pm-2:00pm Pacific Register

Monday November 3

Web 2.0 Collaboration Tools and Libraries
11:00-12:00 pm Pacific Register

Thursday November 6

Discussing Technology with Library Shareholders
11:00-12:00 pm Pacific Register

Categories: My category

Bus Bookclub?

Webjunction - Fri, 10/24/2008 - 22:44

I ride the bus from the eastside suburbs of Seattle to downtown, and I’m loving how bookish the Seattle bus riders are. (Seattle is touted as one of the most literate cities in the U.S.) Because I am a book freak myself, I can’t help but try to see what other people are reading, and–very occasionally, as my fellow bus riders tend to be a quiet, private bunch–make a comment about it. Last summer it is was plainly obvious when the final Harry Potter book came out, because at least a half dozen people would be reading it on every bus I was on for a week or two (I counted 12 people reading it on one ride–it was spooky!). I talked to one man at the bus stop about it, and he told me he bought it for his son, but was racing to read it first while the boy was wrapping up the previous book. He was surprised at how fast his son was reading now, so he was using every free minute to finish up the final installment before his son started clamoring for it.

Come to think of it (I didn’t till now), most of my fellow rider-readers appear to be in their 40s or 50s. Those younger than that tend to be listening to iPods or scrolling through their smart phones, texting, or peering at teeny-tiny videos. Hmm. Don’t know if that signals the “death of the book” or impending eyesight and hearing damage. Whoops, is that crotchety? Anyway, as I’m sure all who read this are aware, there is that NEA survey that tells us what seems to be the situation around book reading these days, and it is interesting to compare that to real-life observation.

In the last week, I’ve seen Hitchhiker’s Guide to the Galaxy, Catcher in the Rye, and Sundays at Tiffany’s–all being read by men, FWIW (I was most surprised by the last one–isn’t that a romance novel?). I brought on The Hobbit a few days ago, and as I squeezed into the very back row of bench seats, the burly fellow next to me exclaimed, “That is a great book!” That led me to think, especially since I frequently see the same people on the bus every morning: we could have a Bus-Riders’ Book Club. Rather than feeling guilty for peering at the covers of the books our fellow passengers are clutching, we would hold up our book and announce, “I am starting Catch-22 today!” and then the conversation would be begin. Or we could recommend books that are best suited for commuting: ones that are small enough to fit into your commuter bag, that aren’t so depressing that you distress your seatmate by weeping, that take you far away from being stuck in traffic on a bus, that remind you that even though you had to get up at the crack of dawn in order to catch the bus, your life is pretty good. A book that I recommend for all those reasons is: Down and Out in Paris and London, by George Orwell.

Categories: My category

Design for Participation: WebJunction at LITA 08

Webjunction - Tue, 10/21/2008 - 23:38

I had the pleasure of delivering my first official WebJunction conference presentation with Chrystie Hill on Saturday at LITA 08 in lovely Cincinnati. The topic was “Design for Participation.” We took attendees on a journey that included a short history of WebJunction, we talked about our design/development processes and choices, and looked forward into the next year or so at WebJunction.

With a lot of ground to cover in an hour, we kept things on a fairly high level. Overall though, I think we provided a nice overview and were able to dig into few areas during audience questions— we even had a live blogger who did a heck of job annotating our slides!

Some drive-by key points from the session:

  • We are a learning community. It’s the combination of our LMS, CMS, and strong member / partner community that makes WJ special.
  • We must design to maximize these strengths.
  • Launch is dead. Iterative development of features and components is the way to go.
  • A software organizations greatest skill is ading features. The most important strength? The ability to stay true to goals and leave some of those features on the drawing table.
  • Our community trusts us. They’ll give us an opportunity to “get it right” as long as we are focused on delivering the tools and experience that make WJ special.

More detail is available in the slides at WebJunction. Please check them out and let us know if you have any questions.

-Tim

Categories: My category

Online Community Summit 2008

Webjunction - Sat, 10/18/2008 - 05:40

I have hardly had a chance to catch my breath since attending the Online Community Summit last week in Sonoma. I love this conerence because it’s a small, intimate event that brings together online community builders and other social media folk across sectors and types of communities. I always meet interesting people there and get inspired by all the discussion and friendly sharing of online community building best practices.

Big takeaways or reminders for me this year were:

  • community health is not just about traffic and activity, it’s about the type of engagement
  • social and fiscal responsibility need to come together, as they do in social enterprise models; you can’t have one without the other (well you can, but it’s not as interesting to me)
  • our platform is extremely powerful and impressive compared to other solutions out there!
  • user experience, usability, and design are still critical elements of community adoption; if you’re letting your technology get in the way, you’re in trouble. simple. elegant. don’t remind your members that they’re using a computer.
  • finally, and this is the big one: mobile is here. get used to it.

Bryan Person of Live World interviewed me while I was at the conference if you want to get a bit more flavor for what I was thinking and learning there. (Warning: I say kick-@ss when I’m talking about social media librarians in this clip!) Thanks Brian and everyone for making this a great professional development opportunity for me!

Categories: My category